Yes, we do. Not only do we offer standardized industrial products, but we also support customized orders. Based on your specific requirements, we can provide tailored solutions to meet your unique production needs.

For personalized custom products, please visit our Contact page and click the “Send message” button. Fill in your detailed customization requirements (including technical specifications, quantity, and expected delivery date). Our professional team will contact you as soon as possible to confirm the plan, provide a quote, and discuss the production schedule.

Typically, the system will automatically send the order confirmation email within 10 minutes of your order submission. If you do not receive the email within 24 hours, please contact our customer service team promptly to verify your order status.

For standard products, once the order is confirmed and payment is completed, we usually arrange shipment within 3-5 business days. For customized orders, due to varied production cycles, the specific shipping time will be communicated at the time of order confirmation.

After the product has been shipped, you will receive an email notification containing the tracking number. You can use this tracking number on our “Order Inquiry” page or directly on the shipping company’s website to monitor your package in real time.

We are committed to providing high-quality after-sales service. If you receive a product with quality issues or if it does not match the order description, please contact our customer service within 7 days of receipt, providing the necessary explanation and evidence. After verification, we will offer return or exchange services. Please note that customized products, having been produced specifically to your requirements, are generally not eligible for returns or exchanges without valid reason. Specific details should be confirmed with our customer service prior to order confirmation.

Each product detail page provides a comprehensive list of key technical parameters, including product specifications, dimensions, tolerances, materials, and processing standards. If you have special requirements or any doubts regarding these parameters, please contact our technical support team for a more detailed explanation and recommendations.

All our products undergo strict quality inspections and adhere to international industrial standards. For customized orders, once the customization plan is mutually confirmed, we will also offer corresponding process assurance and technical support to ensure the product meets your expectations.

You can directly contact our technical support or after-sales team via the “Send message” button on our website. We will provide detailed consultation, solutions, and usage guidance based on your specific concerns, ensuring that any issues are addressed promptly throughout your experience.